Shipping
US domestic shipping
The goods you are purchasing are customized and it takes about 2 weeks from the time you order for us to process, produce, and ship your order. We utilize both USPS and UPS as our shipping partners. Once your order ships, you will receive an email with tracking information so you can follow your package in transit.
International shipping
We currently do not offer international shipping.
RETURNS
Returns
The goods we sell are customized and cannot be returned, unless your item came defective or was damaged in shipping. Additionally, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We will issue an RMA for return and will send a replacement free of charge.
To start a return, you can contact us at sales@customappareletc.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
We do not accept exchanges except for as mentioned above.
Refunds
We do not issue refunds.